Kv999 treats the protection of your personal data as its highest priority. In this Privacy Policy, we clearly explain what information is collected, where it is stored, and how it is kept secure.
SSL 256-bit Encrypted
The six core pillars of kv999's Privacy Policy that keep your data protected at all times.
All your information and transactions are protected with 256-bit SSL encryption technology. kv999 secures every session and payment with banking-level security.
Your personal information is stored only for as long as necessary. Once your account is closed and the designated retention period ends, all data is securely deleted.
Kv999 never sells your information to third parties for advertising or marketing purposes. Data may only be shared with regulatory authorities when required by legal obligation.
You decide which cookies to allow. kv999 uses only necessary cookies and respects user preferences.
Documents submitted for identity verification are stored with the highest level of security. Only authorized personnel have access to this information.
You can opt out of kv999 promotional emails or SMS at any time. We respect your preferences.
Kv999 (https://kv999.id) is a trusted online gaming platform in Bangladesh. When you register, play, or make a deposit on kv999, you naturally share certain information with us. This Privacy Policy provides a complete and transparent account of how that information is collected, used, stored, and protected.
By using the kv999 website or mobile app, you are considered to have accepted this Privacy Policy. If you disagree with any part of it, please reach out to our support team. We always respect your right to privacy and are committed to resolving any concerns you may have.
This policy applies to all kv999 services, websites, and mobile applications. You will be duly notified of any changes.
Kv999 only collects information that is necessary to provide its services and ensure security. We do not ask for anything beyond what is needed. Below is a breakdown of the types of information we may collect:
| Type of Information | Example | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, NID | Account Verification & KYC |
| Contact Information | Email, phone number | Notifications & Support |
| Payment Information | Mobile Banking number, bank details | Deposits & Withdrawals |
| Technical Information | IP address, device information | Security & Fraud Prevention |
| Gaming Information | Bet History, Game Log | Responsible Gaming Monitoring |
We never store your password in plain text — only an encrypted hash is kept. Payment card details are not stored directly on kv999's servers; they are handled by our payment gateway partners.
Kv999 uses collected information only for specific and legitimate purposes. Your data will never be used for anything outside the scope of this Privacy Policy. The primary use cases are:
Kv999 never sells your information to advertisers, data brokers, or any third party. Your data belongs to you — we simply keep it safe.
Kv999 may share your information with third parties only in very limited circumstances and strictly on a need-to basis. In every such case, we ensure that the receiving party upholds the same standard of privacy protection. The situations in which information may be shared are:
Outside of the situations listed above, kv999 does not share your information with any other party for any reason. All our third-party partners operate under strict data protection agreements.
Kv999 uses cookies and similar technologies on its website and app. Cookies are small data files stored in your browser that help improve your experience. We use the following types of cookies:
You can delete or block cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.
We do not use cookies for advertising or retargeting purposes. Your privacy is our priority.
Kv999 follows the highest industry standards to protect your information. Our technical and organizational security measures are continuously updated. Below are the key safeguards we have in place:
Kv999 does not retain your information any longer than necessary. All data is kept for as long as your account remains active. After an account is closed, transaction-related records may be retained for up to 5 years as required by legal obligations. Following that period, all personal data is securely deleted.
When you request data deletion, kv999 will remove all information not subject to legal obligations within 30 days. Contact support for more details.
As a kv999 user, you have several important rights over your own information. We fully respect these rights and strive to fulfill them as promptly as possible:
Kv999 ensures you have full control over your personal information.
You may request to view the information we hold about you
You can correct or update any incorrect information
You may request that your data be deleted within legal limits
You can restrict how your information is used for specific purposes
You may request a download of your data
You can object to the use of your data for marketing or profiling
You can opt out of marketing communications at any time
You have the right to file a complaint in the event of a privacy breach
Kv999 is strictly for individuals aged 18 and above. We do not knowingly collect or store data from minors. Age is verified at registration and reconfirmed during the KYC process.
If a parent or guardian discovers that their child has created an account on kv999, please notify our support team immediately. We will promptly close the account and delete all associated data.
Kv999 strictly enforces an 18+ policy. Keep minors away from gaming and encourage responsible gaming habits.
Kv999 stores data on internationally certified servers. In some cases, your information may be processed or stored on servers outside your country. In all such instances, we ensure that the highest data protection standards are maintained at every destination.
All our data centers comply with international security standards (ISO 27001) and undergo regular third-party security audits.
Kv999 may update this Privacy Policy from time to time. If significant changes are made, we will notify you in advance via your registered email or a platform notification. The date of the latest update will always be shown at the top of the page.
Continuing to use kv999 after any changes have been made will be considered acceptance of the updated Privacy Policy. If you disagree with any changes, please notify our support team before closing your account.
For any questions, concerns, or complaints regarding our Privacy Policy, please reach out to our dedicated privacy team. We take all requests seriously and aim to respond within 7 business days.
We believe transparency and trust are the foundation of a lasting relationship. kv999 is always here for you.
Answers to the questions our users ask most often.